I have been very satisfied with the product and the customer service is amazing! I receive compliments all the time on how cute and stylish my bag is and am always recommending you company.
Hi Marissa! We are so happy to hear your experience was very positive and that you love your Citi bag. Your satisfaction means so much to us. - The CC Team
I purchased the very first version of this years ago and decided I had to have the new version. WOW!! Just WOW! My other one held up well but the quality and the upgrades on this one are so worth the price. The inside fabric is super thick so I can pack the pockets so full without a problem. I like that the front pocket is all insulated now. Before it was just the bottle pockets but now I can put things outside of the bottle pockets and they will stay cold in that pocket. I tried it with string cheese the other day and it worked perfectly. Kudos Citi Collective team, you're doing a great job!
I absolutely love this bag. I use it as my diaper bag and it fit everything Id hoped it would with room to spare! Also comes with a beautiful changing pad!
Dad here to say I love this bag too. My wife agreed to it after I saw it first, which was good because we couldn't agree on the baby's name so I thought agreeing on a diaper bag was a big win. If you're reading this review and wondering about the quality or functionality both are top notch. I don't really write reviews but I had to for this bag because it's that awesome. Totally kidding about the name...we finally came to a compromise.
I saw this bag at Buy Buy Baby but didn't buy it there. I regretted it and found it online and glad I purchased it! It seriously holds so much without being too heavy. The fabrics inside and out are really nice too and it's held up even when I stuff it full to the rim. I have 2 kids and over pack for both of them and me but everything still fits. Love this bag and so glad I came back online to order it. Shipping was also fast!