Journey- FAQ

What size bottles fit in the insulated pockets?

We wanted The Citi Journey to be able to grow with you through every stage of parenthood. So, we made sure the 2 interior insulated pockets fit any size bottle, sippy cup, or water bottle.

Is the bag hard to clean?

We know life with kids can be messy! That's why our bags are designed with premium materials that are as durable as they are beautiful. The exterior and interior easily wipe clean using a damp cloth with mild dish soap. Always air dry your bag and never put it in the washing machine.

What is your shipping and warranty policy?

Citi Collective diaper bags include FREE US shipping and are proudly shipped from Pennsylvania. We offer a 60-day return period so you can see and feel the difference of our bags to make sure it's the perfect fit for your family! We also stand by the quality of our bags and offer a one year warranty.